Frequently Asked Questions

Everything you need to know about shopping with Jolly Merch Shop.

How long will it take to receive my order?

Standard shipping typically takes 5-10 business days. Once your order is processed, we will email you a tracking number so you can follow your merch every step of the way.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How do I know which size to choose?

Each product page includes a detailed size chart. We recommend measuring a favorite garment you already own and comparing it to our measurements for the perfect fit.

Do you ship internationally?

Yes, Jolly Merch Shop ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I care for my Jolly Merch apparel?

To keep your gear looking fresh, we recommend machine washing inside out with cold water and hanging to dry or using a low heat setting in the dryer.