Returns & Exchanges

At Jolly Merch Shop, we want you to love your new fashion finds, so we offer a 30-day window for returns and exchanges on all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our hassle-free process ensures you can shop with total confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Download and print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.